Privacy Policy

Effective Date: 5 March 2019
Last Updated: 26th August 2025

At Codeware Systems Limited (“Codeware Systems,” “we,” “our,” or “us”), we are committed to protecting the privacy of our clients, website visitors, and service users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our website https://codewaresystems.com, and when you engage with our IT solutions, products, and services.

By using our website or services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect both personal and non-personal information in the following ways:

a) Personal Information

  • Name, company, job title
  • Email address, phone number, and postal address
  • Payment details when making transactions
  • Login credentials for customer portals
  • Information shared when contacting us or submitting online forms

b) Non-Personal Information

  • Browser type, operating system, and device information
  • IP address and approximate geolocation
  • Pages visited, time spent, and navigation paths on our website
  • Cookies and usage data for analytics

2. How We Use Your Information

We use the collected information to:

  • Provide and manage our IT and digital services
  • Process payments and deliver products or equipment
  • Respond to inquiries, support requests, and feedback
  • Improve website functionality and user experience
  • Conduct marketing campaigns, promotions, and newsletters (with consent)
  • Ensure security, fraud prevention, and compliance with legal obligations

3. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:
  • Enhance browsing experience
  • Remember user preferences
  • Analyze site traffic and trends
  • Deliver targeted advertising

You can choose to disable cookies in your browser settings, but this may affect website functionality.

4. Sharing of Information

We do not sell or rent your personal information. However, we may share it with:
  • Service Providers & Partners (e.g., cloud providers, payment processors, marketing platforms)
  • Legal Authorities when required by law or to protect our legal rights
  • Business Transfers in case of a merger, acquisition, or asset sale
All third parties are required to protect your data in line with this Privacy Policy.

5. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information only as long as necessary to:
  • Fulfill the purposes outlined in this policy
  • Comply with legal and regulatory obligations
  • Resolve disputes and enforce agreements

7. Your Rights

Depending on your jurisdiction, you may have the following rights:
  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate data
  • Deletion: Request deletion of your personal information
  • Restriction: Limit processing of your data
  • Opt-Out: Withdraw consent for marketing communications
  • Portability: Request transfer of your data to another provider

To exercise these rights, please contact us at [email protected].

8. International Data Transfers

As a Ghana-based company serving global clients, your data may be processed and stored in other countries. We ensure such transfers comply with applicable data protection laws (e.g., GDPR, CCPA).

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage users to read the privacy statements of external websites.

10. Children’s Privacy

Our services are not directed at children under 13 (or 16 in some jurisdictions). We do not knowingly collect personal data from children. If you believe we have inadvertently collected such data, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect legal, regulatory, or operational changes. Any updates will be posted on this page with a new “Last Updated” date.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Codeware Systems Limited
Accra, Ghana

Email: [email protected]
Website: https://codewaresystems.com